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Legal

Help Center Visitor Terms

Last updated 2026-10-15

1. Using a company’s help center

Jifi is operated by EFFICIO MARKETING LLC, an Ohio limited liability company. Contact support@jifi.io for service questions, privacy@jifi.io for privacy requests, or legal@jifi.io for legal notices.

The business identified in the help center provides its products, policies and human support. Jifi provides the help-center and support software. Visiting, reading an article or starting a chat does not subscribe you to Jifi or authorize a charge. The business’s terms and privacy notice also apply to its relationship with you.

2. AI answers and human continuation

Chat answers may be generated by AI using the company’s configured information and can be mistaken. Ask the company to clarify important details and use its human-contact route where available. A human request is not a promise of immediate service, a particular outcome or round-the-clock staffing. Jifi and these help centers are not emergency services.

3. Messages, privacy and returning to a case

Submit information you are entitled to share and avoid unnecessary sensitive information. Your messages, images and optional contact details can be processed by the business, Jifi and the configured service providers to answer and continue your case, as explained in the Privacy Policy. Optional email copies use the address you provide; replies to the company mailbox are handled separately from the Jifi case.

Protect your browser session and recovery credential. A case number or unverified email alone does not grant access to a prior transcript. If you lose access, you may need to contact the business or start a new case. Do not attempt to access another person’s case or disrupt the service.

4. Availability and help

We may restrict abusive use or temporarily interrupt service for maintenance or safety. AI and help-center availability depend on the business’s configuration and service state. Nothing here limits rights that applicable law does not permit us to exclude. Contact the business for its support issue, or support@jifi.io for a problem with the Jifi platform itself.